With its rich heritage and long-standing reputation for excellence, The Diplomat Radisson Blu Hotel, Residence & Spa is a renowned leader in Bahrain’s thriving hospitality sector. General Manager Petr Dubsky is the driving force behind its continued success and in this exclusive interview with Bahrain This Month, sheds light on the hotel’s commitment to personalised service, innovation and sustainability.
In Bahrain’s highly competitive market, maintaining a luxury hotel’s reputation is no small feat. Yet, The Diplomat Radisson Blu Hotel, Residence & Spa continues to stand out by staying true to its core values while embracing change. According to Mr. Dubsky, the hotel focuses on three essential areas: personalised service, innovation and continuous improvement.
“We prioritise personalised service, ensuring that every guest feels valued and has an exceptional experience tailored to their preferences,” he explains. “Whether it’s recognising repeat guests, anticipating their needs or offering curated experiences, we go the extra mile to make each stay memorable.”
Innovation is another key pillar for the hotel’s success. Recent upgrades include renovated residential apartments, an expanded hotel entrance and a revamped health club. One of the most exciting developments is the upcoming launch of the SOL Lounge, a chic, poolside venue with a fresh and innovative menu concept.
“Lastly, we are committed to continuous improvement through guest feedback. We actively listen to our guests, analyse their feedback and take swift action to address any areas where we can improve. By combining luxury with a personal touch and staying adaptive to trends, we ensure that our guests receive the best in comfort and service, keeping us a step ahead in the market,” Mr. Dubsky adds.
Sustainability at the Core
Sustainability is a growing priority in the global hospitality industry, and the hotel is no exception, having embraced eco-friendly practices across its daily operations, aligning with Radisson Hotel Group’s ‘Responsible Business’ initiative.
“Sustainability is at the core of our operations,” Mr. Dubsky affirms. “The hotel has introduced a range of measures, from using energy-efficient LED lighting and smart energy management systems to installing water-saving devices. In addition, the hotel actively reduces waste, minimising single-use plastics and encouraging recycling. Guests are also invited to participate in eco-friendly practices during their stay, such as reusing towels and linens.
A Diverse Dining Experience
The hotel offers an extensive range of dining options, with four distinct outlets. These include the international buffet at Olivos, the authentic Italian cuisine at Mondo, Taste of Italy, and the Southeast Asian flavours at Bo.Sabi, while Fiddlers Green Irish Pub provides a lively atmosphere with hearty pub fare.
Wellness and Business Travel
The Diplomat Spa offers a tranquil escape, blending traditional wellness practices with modern approaches. The spa exclusively uses organic and natural products from Sri Lanka, with treatments designed to rejuvenate both body and mind.
For business travellers, the hotel offers a seamless blend of comfort, convenience and efficiency. Its strategic location in Bahrain’s diplomatic district, along with state-of-the-art meeting rooms and residential apartments, makes it an ideal choice for corporate guests. “What truly sets us apart is our commitment to personalised service, ensuring our business travellers have everything they need for a productive and comfortable stay,” Mr. Dubsky explains.
Event Hospitality at Its Best
As one of Bahrain’s premier venues for events, the hotel offers tailored hospitality packages to suit a variety of needs, from corporate conferences to weddings. The hotel’s state-of-the-art facilities and experienced team ensure that every event is seamless and memorable. “We can cater to a diverse clientele, from large international conferences to intimate celebrations, with flexibility and attention to detail,” Mr. Dubsky highlights.
