Tue, 06 August 2024
At the helm of iWorld Connect and Almoayyed Commercial Services, Mr. Abhijit Mangle is a seasoned management professional with over three decades of experience in the Information and Communication Technology (ICT) industry. As one of the largest Apple Premium Reseller and Apple Authorised Service providers in Bahrain, Mr. Mangle faces a price war from grey market suppliers, also known as parallel market suppliers. He helps us understand what the grey market is, and the pros and cons of buying from grey market suppliers.
With a solid foundation in engineering complemented by a Masters in Finance Management, Mr. Mangle brings a unique blend of technical expertise and strategic vision to his role. His tenure of over 20 years within Almoayyed International Group speaks volumes about his commitment and dedication. Known for his exceptional leadership skills and ability to navigate complex challenges with ease, Abhijit is a driving force behind the Group’s success. His emphasis on empowering team members and fostering a culture of accountability ensures that iWorld Connect & Almoayyed Commercial Services continues to thrive in a rapidly evolving landscape.
“In today's fast-paced technology-driven world, owning the latest gadgets is a priority for many. Premium products, renowned for their innovation, quality, and performance, are among the most sought-after. However, as the demand for these premium devices grows, so does the market for grey market products,” says Mr. Mangle.
Understanding the Grey Market
Grey market products are genuine devices that are imported and sold through unauthorized channels. While they may appear to be a cost-effective alternative, these products come with significant risks:
No Manufacturer Warranty: Grey market products often do not come with an official warranty. This means that if your device encounters any issues, you may not be able to get it repaired or replaced through the official service centers.
Lack of Quality Assurance: Products sold through unauthorised channels may have been tampered with or are second-hand devices sold as new. This compromises the quality and reliability of the product.
Potential Compatibility Issues: Devices intended for other markets might not be fully compatible with local network standards or may come with non-standard accessories and software.
Limited or No After-Sales Support: Authorised resellers provide comprehensive after-sales support, including repairs and technical assistance. Grey market products do not come with such support, leaving you stranded in case of issues.
How the Grey Market Works
The grey market operates outside the official distribution channels set by manufacturers. Here's how it typically works:
Unauthorised Imports: Grey market sellers often source products from regions where they are sold at lower prices. These products are then imported into markets where the prices are higher, bypassing the official distribution network.
Avoiding Regulatory Compliance: Grey market sellers may avoid paying import duties, taxes, and other regulatory fees, allowing them to offer lower prices. However, this also means that the products might not comply with local regulations and standards.
Compromised Authenticity and Condition: Some grey market products are refurbished, used, or even counterfeit, but are sold as new. Without proper checks and balances, buyers can end up with substandard or fake products.
Stolen or Fraudulently Obtained Goods: In some cases, grey market products are stolen or purchased on installment plans and then sold for quick cash through unauthorised retailers. This not only promotes illegal activity but also puts consumers at risk of buying products with unclear or problematic histories.
Why Choose Authorised Suppliers
Purchasing from authorised resellers ensures you receive the highest quality products and services. Here’s why:
Genuine Products with Warranty: When you buy from an authorised reseller, you are guaranteed genuine products with a full manufacturer warranty. This provides peace of mind knowing that your investment is protected.
Expert Technical Support: Authorised resellers have certified professionals equipped to handle any issues you may face with your devices. Whether it's a minor glitch or a major repair, they’ve got you covered.
Latest Products and Accessories: Authorised resellers ensure that you have access to the latest products and accessories. They get the newest releases directly from manufacturers.
Tailored Customer Experience: Authorised resellers provide a personalized shopping experience. Their knowledgeable staff can guide you in choosing the right product that fits your needs and preferences.
After-Sales Service: Authorised resellers don’t just sell products; they build relationships. Their after-sales service ensures that you continue to receive support long after your purchase.
Make the Right Choice
In conclusion, while grey market products might seem tempting due to their lower prices, the risks and potential costs far outweigh the benefits. Protect your investment and enjoy a seamless experience by choosing authorised resellers.
Let’s work together to ensure you get the best value, quality, and support with every product you purchase. Choose authorised suppliers and experience the difference.